Option 1. Delete it yourself in the app
The fastest path: under a minute, and deletion happens at once.
Android
- Tap your avatar in the top-right corner and choose "Account management". The same screen opens via "Settings" → the "ACCOUNT" section → "Account management".
- On the "Account" screen, scroll to the "DANGER ZONE" section.
- Tap "Delete account" and confirm "Delete account" in the "Delete this account?" dialog.
iPhone
- Open "Settings" → "Account management".
- On the "Account" screen, find the "DANGER ZONE" section.
- Tap "Delete account" and confirm in the "Delete account?" dialog.
Deletion is immediate, with no waiting period and no way to undo it. Nothing needs to be cancelled first: Garazh Guru has no paid subscriptions. The apps ship with Ukrainian as the default interface language, so these labels appear in Ukrainian until you switch the language in Settings.
Option 2. Request it by email
Use this path if you have already removed the app from your device, cannot sign in, your account is suspended, or it is a service-partner (СТО) or administrator account - those cannot be deleted from the app.
- Email hello@garazh.guru from the address the account is registered to. If you signed in with Apple or Google, say so in the message.
- Use "Account deletion" as the subject.
- We match the request against the account, delete it, and reply to confirm.
hello@garazh.guru
We handle these requests manually: usually within a few business days, and within 30 days at the latest. You do not need to reinstall the app to submit a request. Note that we cannot erase data held only on your device - that disappears when you remove the app.
What gets deleted
- Your profile: name, email address, Apple and Google sign-in identifiers, the profile-picture link from your sign-in provider, password hash.
- All saved vehicles.
- Fuel log, service records, and expenses.
- Reminders and the history of reminders already sent.
- Odometer baselines and motor-liability policy dates.
- Push notification tokens and the notification delivery log.
- Licence-plate search history.
- Service requests, the offers and appointments services created for them, and their status history.
- When you delete the account in the app, also the local data on that device: the offline tracker database, the saved session, and photos of receipts, service documents and your profile.
If you signed in with Apple and we hold a stored token, we also ask Apple to revoke the authorisation; the account is deleted even if that request fails. You can revoke access yourself too: Apple ID settings → "Sign in with Apple". Receipt and service-document photos are not stored on our servers, so there is nothing to delete there.
What may still be kept, and for how long
- Internal technical change records that contain only a random account identifier - no name, email or plate. They are deleted automatically within 72 hours; processed queue records within 7 days.
- Database backups are taken nightly and rotated. Deleted data may remain in backups for up to 60 days, after which it disappears along with the older copies. We use backups only to recover the service after a failure, never to restore individual accounts.
- Server technical logs may contain request metadata (for example an IP address) and are kept in our monitoring system for a limited period defined by its settings.
- If you left an email on the website waiting list, that entry is not linked to your app account and is not removed with it. Email us and we will delete it too.
After deletion
- Deleted data cannot be restored - we have no tooling to restore an individual account, including from backups.
- You can sign in again: signing in with Google or Apple creates a new, empty account. Email-and-password accounts are created by Garazh Guru - contact us.
- Push notifications stop: your device tokens are removed together with the account, and locally scheduled reminders are cancelled on the device.
Contact
Questions about deleting your Garazh Guru account or data: hello@garazh.guru.